Other Organisations for Housing Enquiries

Other organisations who may be able to assist with housing enquiries:

Ipswich Housing Options (for Ipswich residents at risk of homelessness)

Website: Housing Options | Ipswich Borough Council

Telephone number: 01473 432000

Email address: housing.options@ipswich.gov.uk

For enquiries outside of Ipswich, please go to your local authority’s website where can find the relevant contact details.

Additionally, if you are an individual who is homeless or threatened with homelessness, please do not use the referral form, please contact the Homelessness Options Team directly.


West Suffolk Homelessness Enquiries

Website: Homelessness (westsuffolk.gov.uk)

Telephone number: 01284 757178

Out of hours telephone number: 01284 763252

Email address: customer.services@westsuffolk.gov.uk


East Suffolk Homelessness Enquiries

Website: Homelessness advice and prevention » East Suffolk Council

Telephone number: 0333 016 2000

Email address: housing.needs@eastsuffolk.gov.uk


Mid Suffolk Homelessness Enquiries

Website: Homelessness – Mid Suffolk District Council – Babergh & Mid Suffolk District Councils – Working Together

Telephone number: 0300 123 4000 (option 3)


If you have serious disrepair in your property and you rent privately or from a social housing provider, you can get assistance from your local authority:

Ipswich Borough Council

Website: Housing standards and enforcement – advice for landlords | Ipswich Borough Council

Telephone number 01473 432000

Email Address: environmental.health@ipswich.gov.uk

East Suffolk Council

Website: Disrepair and unsafe properties » East Suffolk Council

Telephone number: 0333 016 2000

Email address: ps.housing@eastsuffolk.gov.uk

West Suffolk Council

Website: Housing standards and enforcement (westsuffolk.gov.uk)

Telephone number: 01284 757053

Email address: customer.services@westsuffolk.gov.uk

Babergh and Mid Suffolk District Councils

Website: Housing Standards – Mid Suffolk District Council – Babergh & Mid Suffolk District Councils – Working Together

Telephone number: 0300 1234000


Civil Legal Advice

Website: Civil Legal Advice (CLA) – GOV.UK (www.gov.uk)

Telephone number: 0345 345 4 345


Shelter

Website: Home – Shelter England

Emergency Helpline: 0808 800 4444


Shelter (Norwich) – Norfolk enquiries only

Tel: 0330 175 5121,

Tel: 0344 515 1564 (for urgent Housing Legal Aid)


Essex Law Clinic

Email address: lawclinic@essex.ac.uk

To contact the Essex Law Clinic, please send a blank email to the email address listed above, and you will receive an automatic reply with a booking form. Please complete the booking form in as much detail as possible and submit back to the Law Clinic.


Justice for Tenants – National

Email: info@justicefortenants.org

Website : Non-Profit Free Advice and Representation For Tenants (justicefortenants.org)


iHag (Ipswich Housing Action Group) – Suffolk enquiries only

Telephone number: 01473 213102