Other organisations who may be able to assist with housing enquiries:
Ipswich Housing Options (for Ipswich residents at risk of homelessness)
Website: Housing Options | Ipswich Borough Council
Telephone number: 01473 432000
Email address: housing.options@ipswich.gov.uk
For enquiries outside of Ipswich, please go to your local authority’s website where can find the relevant contact details.
Additionally, if you are an individual who is homeless or threatened with homelessness, please do not use the referral form, please contact the Homelessness Options Team directly.
West Suffolk Homelessness Enquiries
Website: Homelessness (westsuffolk.gov.uk)
Telephone number: 01284 757178
Out of hours telephone number: 01284 763252
Email address: customer.services@westsuffolk.gov.uk
East Suffolk Homelessness Enquiries
Website: Homelessness advice and prevention » East Suffolk Council
Telephone number: 0333 016 2000
Email address: housing.needs@eastsuffolk.gov.uk
Mid Suffolk Homelessness Enquiries
Telephone number: 0300 123 4000 (option 3)
If you have serious disrepair in your property and you rent privately or from a social housing provider, you can get assistance from your local authority:
Ipswich Borough Council
Website: Housing standards and enforcement – advice for landlords | Ipswich Borough Council
Telephone number 01473 432000
Email Address: environmental.health@ipswich.gov.uk
East Suffolk Council
Website: Disrepair and unsafe properties » East Suffolk Council
Telephone number: 0333 016 2000
Email address: ps.housing@eastsuffolk.gov.uk
West Suffolk Council
Website: Housing standards and enforcement (westsuffolk.gov.uk)
Telephone number: 01284 757053
Email address: customer.services@westsuffolk.gov.uk
Babergh and Mid Suffolk District Councils
Telephone number: 0300 1234000
Civil Legal Advice
Website: Civil Legal Advice (CLA) – GOV.UK (www.gov.uk)
Telephone number: 0345 345 4 345
Shelter
Website: Home – Shelter England
Emergency Helpline: 0808 800 4444
Shelter (Norwich) – Norfolk enquiries only
Tel: 0330 175 5121,
Tel: 0344 515 1564 (for urgent Housing Legal Aid)
Essex Law Clinic
Email address: lawclinic@essex.ac.uk
To contact the Essex Law Clinic, please send a blank email to the email address listed above, and you will receive an automatic reply with a booking form. Please complete the booking form in as much detail as possible and submit back to the Law Clinic.
Justice for Tenants – National
Email: info@justicefortenants.org
Website : Non-Profit Free Advice and Representation For Tenants (justicefortenants.org)
iHag (Ipswich Housing Action Group) – Suffolk enquiries only
Telephone number: 01473 213102
