adJust Info Hub – Reasonable Adjustments



What are reasonable adjustments?

A reasonable adjustment is any change that removes or reduces a disadvantage caused by someone’s disability. In plain terms, it means letting someone work a bit differently, so they are not held back by their condition.

By law, employers must make adjustments so disabled staff or applicants are not unfairly disadvantaged (GOV.UK)​. For example, giving you extra time on tasks, changing your workspace, or using assistive technology could all be adjustments.

ACAS explains: “It’s not enough for employers to provide disabled people with exactly the same working conditions as non-disabled people. Employers must make reasonable adjustments by law.” (ACAS). Adjustments can address any physical or hidden disability and should fit your individual needs​.


Examples of reasonable adjustments

Some common examples of reasonable adjustments include:

  • Work environment: Set up a quiet workspace or use noise-cancelling headphones to minimise distractions​. Change lighting or reduce background noise if needed.
  • Equipment and technology: Provide assistive tools like a special keyboard, screen-reading software, ergonomic chairs, or voice-activated software​.
  • Work arrangements: Allow flexible hours, part-time or remote work, and give a fixed desk instead of hot-desking​. For example, phased return after illness or a shifted schedule can help.
  • Support and communication: Supply written or visual guides, easy-read instructions or flowcharts, and assign a mentor or ‘buddy’ to help with tasks​. Break down tasks into clear steps (mind maps or checklists) and schedule regular breaks if needed​.

Reasonable Adjustment Resources


How can Suffolk Law Centre support you?

If you need advice or support, Suffolk Law Centre is here to help. We can:

  • Give advice about your rights and the law.
  • Draft or review letters and emails to your employer.
  • Explain the process (informal talks or formal processes) and what outcomes to expect.
  • Identify any discrimination you may face.
    Our service is confidential and free. You don’t have to fight this alone – our advisers can guide you or refer you to specialists if needed.

Our team

Richard qualified as a solicitor in 2002. He now specialises in Discrimination Law and is a Senior Solicitor at Suffolk Law Centre

Julie is a Discrimination Law Caseworker who has worked on the Discrimination Team for 7 years. She has a master’s degree in human rights law and specialises in bringing actions against public authorities.

How to get in touch?

Email us at [email protected], addressing your message to the Discrimination Team.

Please telephone our reception service on 01473 526711. You will be instructed to leave a message, and we will call you back as soon as possible.